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Be-Aware: False BB Email

Send Email

Send Email

Instructors can send email to individuals who participate in the course or organization from the Send Email page. Emails can be sent to individual users or to groups of users within the course. Instructors cannot send email to others who do not participate in the course with the Send Email function. Students can also use this tool to send email to the class or to individuals in the class (based on how the instructor set up the email privileges in the Course Options > Manage Tools section).

It is important to note that messages are sent from your Blackboard course, but end up in your regular email account, such as Eudora or Yahoo.

How to Send Email?

  1. Click on Send Email Button from the Control Panel or from the Communication page.
  2. Choose the group to send email to.
  3. Fill in Subject and Message fields.
  4. Add attachments if desired, by clicking on the Add button and finding the file on your computer.
  5. Click on the Submit button to send your email.

Important Note: Some email programs may have problems receiving mail from Blackboard because the system sends mail using the Bcc: field (which is often a sign of spam). It is recommended that all students have a rohan email account to avoid problem receiving email from instructors.

Questions about Send Email
  1. My students say they are sending me email through Blackboard, but I am not receiving it - why?

Most probably because you have not updated your email account in Blackboard. While student emails are updated through the WebPortal, faculty addresses must be done within Blackboard. Go to Edit Personal Information page by clicking on the Personal Information link on the under the MY SDSU Tab, which is seen after logging into Blackboard. After clicking this link, you can enter your perferred email address.

  1. Can students see other students' email addresses?

No, since Blackboard uses the Bcc: field to send messages, all actual addresses are suppressed.

  1. Can I check my email through Blackboard?

No, messages are sent through Blackboard, but end up in your regular email account, such as Eudora or Yahoo. You need to go to your email account to check your email.

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