Blackboard Support

Getting Started

What is Blackboard?
Blackboard Training
Accessing Your Course

Building Your Course

Content Areas
Course Options
Course Tools
Quizzes and Surveys

Managing Your Course
User Management
Course Statistics
Using the Grade Center
Training & Support

Workshops
Blackboard User Group
Help Desk
Step-by-Step Guides

Online Documentation
Online Manual
Instructional Design Tips
Tools & Resources
Wimba & Software Support
Links
FAQs
Be-Aware: False BB Email

Instructor Help

Instructor Help Desk Phone: (619) 594-3485
Instructor Help Desk E-mail: bbhelp@sdsu.edu

Blackboard Version 8 Upgrade

During earlier January 2009, the Blackboard system was upgraded. While many procedures remain the same, please see our "What's New in Blackboard 8" page for information on and procedures on enhancements along with our Step-by-Step guides for guidance with most tasks.


Grade Center Information and Help

 

Get Started in Blackboard
Blackboard Basics - Online Tutorial

Do you use ParScore?

You can now transfer grades directly from Par to Blackboard, no more hand entering grades. Stop by the ITS FIT Center, AH1109 for details.

Step-by-Step Support Documents

We have added a series of Step-by-Step guides to many sections of the the support site. These guides provide clear instructions on how to use each of the features of Blackboard. Also included in the guides are a brief explanation of the feature and a series of Frequently Asked Questions (FAQ's). The guides are in .html format, and can be printed directly from your browser.

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