Blackboard Support

Wimba, Software, and Plug-In Support

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Wimba Wizard

It is highly recommended that faculty and students run the Wimba Wizard well before your scheduled virtual class session. This checks to make sure your computer is setup and ready to use Wimba. If you have any trouble, please contact Wimba Technical Support. Wimba has 24x7 personal technical support available for all users, including faculty, staff, and students. You may send email to technicalsupport@wimba.com or call toll-free, 866.350.4978.

When running the wizard, you may not need to complete the step requring voice recording. STUDENTS: this is required only if your instructor or professor has asked you to speak within the Wimba Classroom using a headset.

Wimba Wizard - Click this link to run the Wimba Wimba Wizard.

Wimba Wizard Tutorial - Example of how to run the wizard and obtain plug-ins if needed.

Computer Requirements - Computer minimum requirements for using the Wimba Classroom.

Getting Ready to Use the Wimba Classroom Guide - This includes system requirements, wizard details, and headset recommendations. (STUDENTS note that headsets are not required unless you are instructed by your instructor or professor to use a headset and speak within the Wimba Classroom.)


Quicktime

Here you will find links to download all the plug-ins that Blackboard recommends you have installed on your system. Click on the logo or the link to download the plug-in.

QuickTime

Apple QuickTime adds over 200 digital media capabilities and capabilities to your Mac or PC. Besides letting you enjoy MP3 music, QuickTime supports key standards for web streaming as well as every major file format for images—including JPEG, TIFF, BMP, PICT, PNG, MJPEG, GIF and Flash.


Shockwave & Flash

Shockwave & Flash

Macromedia Shockwave, Flash, and Authorware Players are the Web standard for entertaining, engaging, rich-media playback. Macromedia Web Players display content such as interactive multimedia product demos and training, e-merchandising applications, and rich-media multiuser games.


RealPlayer

RealPlayer

RealPlayer Basic is a free plug-in that plays online audio and video content, music, and entertainment.


Adobe Acrobat Reader

Adobe Acrobat Reader

Adobe® Acrobat® Reader™ is free, and freely distributable, software that lets you view and print millions of Portable Document Format (PDF) files.


Windows Media Player

Windows Media Player

Microsoft® Windows Media™ Player contains a set of digital media components that displays news, information, and entertainment in audio and video format.


Microsoft Office Converters & Viewers

Microsoft Office Converters & Viewers

With the help of these converters and viewers from Microsoft, you can share your Microsoft Office files with people who have versions of Office applications different than your own, or even with people who don't have Office at all.

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