ITS Staff
-

James Frazee
- Director
- jfrazee@mail.sdsu.edu
- 594-2893
- AH-1144B
- Dr. Frazee is the administrator with overall responsibility for Instructional Technology Services. He provides leadership to the campus in the areas of dissemination and adoption of new and emerging instructional technologies. He consults with faculty concerning the development and use of technology-based materials that best meet their instructional and research needs and is responsible for managing the day-to-day operation of ITS support services.
-

Jim Julius
- Associate Director
- jjulius@mail.sdsu.edu
- 594-5852
- AH-1144E
- Jim assists the Director in providing leadership to the campus in the use of technologies to enhance scholarly pursuits in learning, teaching, and research. He consults with ITS staff, faculty, and other campus personnel regarding evaluation, selection, design, and implementation of instructional technologies. Jim is responsible for managing various ITS projects and assisting in the management of the day-to-day operations of ITS.
-

Rudy Arias
- rarias@mail.sdsu.edu
- 594-2358
- AH-1131B
- Rudy assists with the assembly, installation, integration, and testing of instructional systems in Smart Classrooms. He also provides Closed Circuit television maintenance and user support, and serves as the primary CODEC engineer responsible for video conference support.
-

Rich Bakken
- Coordinator of Instructional Resources and Technology Spaces
- rbakken@mail.sdsu.edu
- 594-2047
- AH-1131A
-

Bill Behrens
- Multimedia Technical Support
- bbehrens@mail.sdsu.edu
- 594-4319
- AH-1113C
- Bill assists faculty and staff with technical issues concerning multimedia production. He participates in the design and installation of technical systems for television production, multimedia production, and video conferencing.
-

Jim Edwards
- Faculty Room Consultant
- jedwards@mail.sdsu.edu
- 594-5727
- AH-1109
- Jim consults with and trains faculty in the use of computer software and audiovisual hardware located in the Faculty Room. He advises faculty on the selection of hardware and software for various applications and acts as trouble-shooter for faculty having difficulties with computer-related projects.
-

Tom Farrington
- Photographer
- tfarrington@mail.sdsu.edu
- 594-5851
- AH-1133
- Tom provides photographic support to faculty for instruction, research and publication, including digital processes related to multimedia and graphic arts production.
-

Ricardo Fitipaldi
- Systems Analyst
- rfitipal@mail.sdsu.edu
- 594-3635
- AH-1111F
- Ricardo provides system support for the Blackboard Courseware Development software including systems analysis, server maintenance, and applications development.
-

David Graves
- Television Production Supervisor
- dgraves@mail.sdsu.edu
- 594-4323
- AH-1113A
- David assists faculty with all aspects of the production of instructional and promotional videotape programs, from initial concept development and script writing to final editing.
-

Stan Greene
- Smart Classrooms
- sgreene@mail.sdsu.edu
- 594-5691
- AH-1129
- Stan is responsible for the Checkout Counter and student staff who assist checkout, and actively maintains the equipment database and performs quality control on all Smart Classroom systems.
-

Kathy Jones
- Distribution Counter
- kharwood@mail.sdsu.edu
- 594-5691
- AH-1129
- Kathy operates the equipment and media check-out counter, and is responsible for equipment instruction.
-

Jacqueline Hill
- CCTV Scheduler
- mediasch@mail.sdsu.edu
- 594-6011
- AH-1120A
- Jacqueline assists faculty in scheduling CCTV playbacks and videoconferences, produces the closed-circuit television playback schedule, and maintains the ITS media catalog.
-

Charles Hurley
- BATS Student Information Technology Consultant
- churley@mail.sdsu.edu
- 594-0483
- AH-1111C
- Charles is a member of the Baseline, Access, Training and Support group (BATS). Charles develops training documentation and conducts computer training workshops for students. Also, he assists the Student Help Desk in the Love Library offering a wide range of support to students with computer related problems.
-

Mark Mauricio
- CCTV Technician
- mmaurici@mail.sdsu.edu
- 594-1470
- AH-1120A
- Mark operates the equipment and media check-out counter, and is responsible for the equipment database. He also assists in general Smart Classroom installation and maintenance.
-

William Nguyen
- Equipment Systems Specialist
- wnguyen@mail.sdsu.edu
- 594-6432
- AH-1131B
- William assists with the assembly, installation, integration, and testing of instructional systems in Smart Classrooms. He also provides Smart Classroom maintenance and user support.
-

Marc Pastor
- Coordinator of Instructional Systems & Multimedia Production
- mpastor@mail.sdsu.edu
- 594-3782
- AH-1111G
- Marc assists faculty with the design and production of digital and multimedia projects. This includes computer-based training, CD-ROM, Internet, QuickTime video, DVD-video and virtual reality projects.
-

David Poddig
- CCTV Technician
- dpoddig@mail.sdsu.edu
- 594-6435
- AH-1120A
- Dave performs the day-to-day operation of campus closed circuit television system. He also coordinates and implements new CCTV installations on campus.
-

Jon Rizzo
- Blackboard Administrator
- jonrizzo@mail.sdsu.edu
- 594-0270
- AH-1111E
- Jon provides training and support for faculty and staff who use the Blackboard learning management system at SDSU. Jon also provides other instructional technology workshops and regularly consults with faculty regarding the wise use of technologies for teaching.
-

Marco Saldaña
- Equipment Technician
- masaldan@mail.sdsu.edu
- 594-4317
- AH-1131C
- Marco performs routine preventive maintenance and repairs audiovisual equipment in ITS's equipment inventory, and provides diagnostic and repair services for audiovisual equipment belonging to other campus departments. He also assists in the design, fabrication and installation of technical systems in classrooms.
-

Donna Sneden
- Administrative Coordinator
- dsneden@mail.sdsu.edu
- 594-5910
- AH-1144
- Donna provides procurement services for ITS, manages budgets, implements the media acquisitions program and provides support to the Director and Associate Director.
-

Carol Tohsaku
- BATS Coordinator
- ctohsaku@mail.sdsu.edu
- 594-2203
- AH-1144C
- Carol coordinates the Baseline Access, Training, and Support Initiative.
-

Melodie Tune
- Graphic Designer
- mtune@mail.sdsu.edu
- 594-1347
- AH-1128
- Melodie designs a wide variety of graphic materials for faculty, staff and administration. She creates illustrations, graphs, slides, charts and maps for instruction, research, presentation and publication. She also designs and produces printed materials including brochures, booklets, catalogs, invitations, flyers, newsletters and posters. In addition, she designs and produces web graphics, display and exhibit graphics, poster sessions and signage.
-

Rudy Vaca
- Television Producer
- rvaca@mail.sdsu.edu
- 594-4312
- AH-1113B
- Rudy assists faculty with all aspects of the production of instructional and promotional videotape programs, from initial concept development and script writing to final editing.

James Frazee
- Director
- jfrazee@mail.sdsu.edu
- 594-2893
- AH-1144B
- Dr. Frazee is the administrator with overall responsibility for Instructional Technology Services. He provides leadership to the campus in the areas of dissemination and adoption of new and emerging instructional technologies. He consults with faculty concerning the development and use of technology-based materials that best meet their instructional and research needs and is responsible for managing the day-to-day operation of ITS support services.

Jim Julius
- Associate Director
- jjulius@mail.sdsu.edu
- 594-5852
- AH-1144E
- Jim assists the Director in providing leadership to the campus in the use of technologies to enhance scholarly pursuits in learning, teaching, and research. He consults with ITS staff, faculty, and other campus personnel regarding evaluation, selection, design, and implementation of instructional technologies. Jim is responsible for managing various ITS projects and assisting in the management of the day-to-day operations of ITS.

Rudy Arias
- rarias@mail.sdsu.edu
- 594-2358
- AH-1131B
- Rudy assists with the assembly, installation, integration, and testing of instructional systems in Smart Classrooms. He also provides Closed Circuit television maintenance and user support, and serves as the primary CODEC engineer responsible for video conference support.

Rich Bakken
- Coordinator of Instructional Resources and Technology Spaces
- rbakken@mail.sdsu.edu
- 594-2047
- AH-1131A

Bill Behrens
- Multimedia Technical Support
- bbehrens@mail.sdsu.edu
- 594-4319
- AH-1113C
- Bill assists faculty and staff with technical issues concerning multimedia production. He participates in the design and installation of technical systems for television production, multimedia production, and video conferencing.

Jim Edwards
- Faculty Room Consultant
- jedwards@mail.sdsu.edu
- 594-5727
- AH-1109
- Jim consults with and trains faculty in the use of computer software and audiovisual hardware located in the Faculty Room. He advises faculty on the selection of hardware and software for various applications and acts as trouble-shooter for faculty having difficulties with computer-related projects.

Tom Farrington
- Photographer
- tfarrington@mail.sdsu.edu
- 594-5851
- AH-1133
- Tom provides photographic support to faculty for instruction, research and publication, including digital processes related to multimedia and graphic arts production.

Ricardo Fitipaldi
- Systems Analyst
- rfitipal@mail.sdsu.edu
- 594-3635
- AH-1111F
- Ricardo provides system support for the Blackboard Courseware Development software including systems analysis, server maintenance, and applications development.

David Graves
- Television Production Supervisor
- dgraves@mail.sdsu.edu
- 594-4323
- AH-1113A
- David assists faculty with all aspects of the production of instructional and promotional videotape programs, from initial concept development and script writing to final editing.

Stan Greene
- Smart Classrooms
- sgreene@mail.sdsu.edu
- 594-5691
- AH-1129
- Stan is responsible for the Checkout Counter and student staff who assist checkout, and actively maintains the equipment database and performs quality control on all Smart Classroom systems.

Kathy Jones
- Distribution Counter
- kharwood@mail.sdsu.edu
- 594-5691
- AH-1129
- Kathy operates the equipment and media check-out counter, and is responsible for equipment instruction.

Jacqueline Hill
- CCTV Scheduler
- mediasch@mail.sdsu.edu
- 594-6011
- AH-1120A
- Jacqueline assists faculty in scheduling CCTV playbacks and videoconferences, produces the closed-circuit television playback schedule, and maintains the ITS media catalog.

Charles Hurley
- BATS Student Information Technology Consultant
- churley@mail.sdsu.edu
- 594-0483
- AH-1111C
- Charles is a member of the Baseline, Access, Training and Support group (BATS). Charles develops training documentation and conducts computer training workshops for students. Also, he assists the Student Help Desk in the Love Library offering a wide range of support to students with computer related problems.

Mark Mauricio
- CCTV Technician
- mmaurici@mail.sdsu.edu
- 594-1470
- AH-1120A
- Mark operates the equipment and media check-out counter, and is responsible for the equipment database. He also assists in general Smart Classroom installation and maintenance.

William Nguyen
- Equipment Systems Specialist
- wnguyen@mail.sdsu.edu
- 594-6432
- AH-1131B
- William assists with the assembly, installation, integration, and testing of instructional systems in Smart Classrooms. He also provides Smart Classroom maintenance and user support.

Marc Pastor
- Coordinator of Instructional Systems & Multimedia Production
- mpastor@mail.sdsu.edu
- 594-3782
- AH-1111G
- Marc assists faculty with the design and production of digital and multimedia projects. This includes computer-based training, CD-ROM, Internet, QuickTime video, DVD-video and virtual reality projects.

David Poddig
- CCTV Technician
- dpoddig@mail.sdsu.edu
- 594-6435
- AH-1120A
- Dave performs the day-to-day operation of campus closed circuit television system. He also coordinates and implements new CCTV installations on campus.

Jon Rizzo
- Blackboard Administrator
- jonrizzo@mail.sdsu.edu
- 594-0270
- AH-1111E
- Jon provides training and support for faculty and staff who use the Blackboard learning management system at SDSU. Jon also provides other instructional technology workshops and regularly consults with faculty regarding the wise use of technologies for teaching.

Marco Saldaña
- Equipment Technician
- masaldan@mail.sdsu.edu
- 594-4317
- AH-1131C
- Marco performs routine preventive maintenance and repairs audiovisual equipment in ITS's equipment inventory, and provides diagnostic and repair services for audiovisual equipment belonging to other campus departments. He also assists in the design, fabrication and installation of technical systems in classrooms.

Donna Sneden
- Administrative Coordinator
- dsneden@mail.sdsu.edu
- 594-5910
- AH-1144
- Donna provides procurement services for ITS, manages budgets, implements the media acquisitions program and provides support to the Director and Associate Director.

Carol Tohsaku
- BATS Coordinator
- ctohsaku@mail.sdsu.edu
- 594-2203
- AH-1144C
- Carol coordinates the Baseline Access, Training, and Support Initiative.

Melodie Tune
- Graphic Designer
- mtune@mail.sdsu.edu
- 594-1347
- AH-1128
- Melodie designs a wide variety of graphic materials for faculty, staff and administration. She creates illustrations, graphs, slides, charts and maps for instruction, research, presentation and publication. She also designs and produces printed materials including brochures, booklets, catalogs, invitations, flyers, newsletters and posters. In addition, she designs and produces web graphics, display and exhibit graphics, poster sessions and signage.

Rudy Vaca
- Television Producer
- rvaca@mail.sdsu.edu
- 594-4312
- AH-1113B
- Rudy assists faculty with all aspects of the production of instructional and promotional videotape programs, from initial concept development and script writing to final editing.