Online Classroom Training Course
Learning Environments staff members have been busy upgrading classrooms this past year! Whether you are new or returning faculty, you will want to get up to speed by reviewing our online classroom training course.
The above link allows you to self-enroll in the course. This course covers our various types of classrooms, including our new Connected Classrooms, with how-to videos and job aids on operating the equipment.
In many cases, access to SDSU classroom equipment requires a 101A key. Instructors are required to be trained in the use of classroom equipment prior to being issued a key. For more information please refer to the key issue policy.
For any questions regarding Classroom trainings please submit a ServiceNow ticket and one of our staff members will get back to you right away.
Need Help with Zoom in Your Classroom?
ITS has a team of Student Assistants (SAs) who provide support for faculty in Connected Classrooms through consultation services, training, and face-to-face support for Zoom. Working under the supervision of the Learning Environments Manager, Boun Moua, these students are available during our normal hours of operation to provide in-classroom Zoom support.
- Configure Connected Classroom mic/camera and podium equipment
- Setup and/or review meeting settings or breakout rooms prior to class
- Create and assign breakout rooms
- Help with audio or video issues
- Moderate chat and polling
- Record sessions
- Manage breakout rooms
IMPORTANT: SAs are not authorized to proctor or grade exams, assignments, or quizzes.
If you would like to sign up for this type of assistance, please send us a ServiceNow request, and we will get back to you right away.
If you were unable to attend one of our virtual classroom workshops, you may view the recordings and presentation slides below.
Fall 2023 Workshops:
Fall 2022 Workshops:
Spring 2022 Workshops:
Fall 2021 Workshops:
Instructional Technology Services
Adams Humanities, 1st Floor
San Diego State University
5500 Campanile Dr.
San Diego, CA 92182-8114