Classroom Trainings


Training IconOnline Classroom Training Course

Learning Environments staff members have been busy upgrading classrooms this past year! Whether you are new or returning faculty, you will want to get up to speed by reviewing our online classroom training course.

The above link allows you to self-enroll in the course. This course covers our various types of classrooms, including our new Connected Classrooms, with how-to videos and job aids on operating the equipment.

In many cases, access to SDSU classroom equipment requires a 101A key. Instructors are required to be trained in the use of classroom equipment prior to being issued a key. For more information please refer to the key issue policy.

Refer to our San Diego Classroom List or Imperial Valley Classroom List to determine if you are teaching in a TouchLink or Control Panel room. For information on building locations you may check the SDSU Campus Map.

We are also holding live in-person and virtual training! For your convenience, use the links below to add the workshops to your calendar. All sessions will be held via Zoom, or you may choose to attend in-person at the rooms listed below.

For any questions regarding Classroom trainings please submit a ServiceNow ticket and one of our staff members will get back to you right away.


Need Help with Zoom in Your Classroom?

ITS has a team of Student Assistants (SAs) who provide support for faculty in Connected Classrooms through consultation services, training, and face-to-face support for Zoom. Working under the supervision of the Learning Environments Manager, Boun Moua, these students are available during our normal hours of operation to provide in-classroom Zoom support.

  • Configure Connected Classroom mic/camera and podium equipment
  • Setup and/or review meeting settings or breakout rooms prior to class
  • Create and assign breakout rooms
  • Help with audio or video issues
  • Moderate chat and polling
  • Record sessions
  • Manage breakout rooms

IMPORTANT: SAs are not authorized to proctor or grade exams, assignments, or quizzes.

If you would like to sign up for this type of assistance, please send us a ServiceNow request, and we will get back to you right away.

Past Workshop Recordings:

If you were unable to attend one of our virtual classroom workshops, you may view the recordings and presentation slides below.

Fall 2023 Workshops:

August 16, 2023 - TouchLink Classroom Training Recording Slides

August 16, 2023 - Control Panel Classroom Training Recording Slides

Fall 2022 Workshops:

August 18th, 2022 - TouchLink Classroom Training Recording

August 15th 2022 - Control Panel Classroom Training Recording

Spring 2022 Workshops:

January 13th 2022 - Control Panel Classroom Training Recording

January 12th 2022 - TouchLink Connected Classroom Training Recording

Fall 2021 Workshops:

August 20, 2021 Control Panel Connected Classroom Training

August 19th, 2021 TouchLink Connected Classroom Training

Classroom Support:
M-Th: 7:30am - 9:40pm
F: 7:30am - 4:00pm

FIT and Virtual FIT Support:
M-F: 8:00am - 4:30pm

Classroom, FIT, and Virtual FIT:
M-F: 8:00am - 4:30pm

Instructional Technology Services
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San Diego State University
5500 Campanile Dr.
San Diego, CA 92182-8114