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SDSU Coronavirus (COVID-19) Virtual Instruction Resources

The information on this page is intended to help keep your course running as smoothly as possible during the worldwide COVID-19 outbreak. We hope you find these ideas and recommendations helpful.


Virtual Faculty Instructional Technology (FIT) Center Support

The Virtual FIT Center provides faculty with live support, via Zoom, for instructional tools such as Canvas and Blackboard. Our instructional technology consultants will meet with you to help you get started, show you how to use the application as a pedagogical tool and explain best practices. If you have any questions or concerns, please do not hesitate to contact us:

Get Help Now
Virtual FIT Center*
M-Th: 8am – 6:30pm
F: 8am – 4:30pm
*Closed SDSU holidays
Submit a Service Request
Contact Our Support
Team via ServiceNow Service Portal
Student Support
Please direct student
support questions here

Please view AVP of Faculty Advancement, Joanna Brooks’ address to SDSU faculty, during the COVID-19 pandemic (Run time: 3:22):


Flexible Course Design Summer Institute

In order to prepare faculty for the uncertainties that lay ahead in Academic Year 2020-21, the SDSU Flexible Course Design Summer Institute of 2020 provided participants with pedagogical strategies to teach in a hybrid (blending online and face-to-face) or fully online environment.

The materials from the Flexible Course Design Summer Institute are now available as the Flexible Course Design Toolkit: Tutorials & Resource Guides. To preview the content of the course, please see this Course Link. To enroll in the course so that it is available via your Dashboard or listed in your courses, please use this Enroll Link.


Student Support

You can also provide your students with this one-stop link for virtual support: https://virtual-help.sdsu.edu/.


Remote Computer Labs

Students can remotely connect to a computer in many of the campus computer labs and utilize the installed software applications. For instructions on how to remotely connect to a campus computer lab, visit the Remote Computer Labs help page, to browse the available remote computers on campus, go to the SDSU Remote Labs.


Technology Provider Preparation

The following technology providers have published assurances that their services will be able to meet increased demand and have published resources to help you during this transition to virtual instruction:

  • Blackboard
  • Canvas
  • Google G Suite
  • Mediasite
  • Microsoft
  • PlayPosit
  • Respondus
  • Zoom
  • Turnitin
  • Pearson
  • Wiley
  • McGraw Hill
  • WW Norton

Up-to-Date Resources about Responding to Coronavirus (COVID-19)

SDSU has introduced an informational webpage on Coronavirus (COVID-19), which is regularly updated. Please visit this page for campus updates and additional information.

The CSU Chancellor’s Office has also established a CSU Coronavirus webpage where all communications, information, and resources can be found in one location. This site will be updated on a regular basis.


SDSU Emergency Resources

The SDSU Office of Emergency Preparedness is the home for emergency preparedness resources.

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COVID-19 Resources

Virtual Teaching FAQ
SDSU Flexible Institute
SDSU Flexible Institute FAQ

Training Resources

Virtual Instruction Primer (VIP) Workshops

Canvas LMS Training

Virtual FIT Center Drop-In via Zoom

Contact Us via ServiceNow

Virtual Assessment Resources

Pedagogical Tips for Teaching Online

Testing and Assessment Tips

16 Tips for Testing

Respondus

Virtual Teaching Resources

Academic Continuity Planning

Virtual Instruction Readiness Quiz

Syllabus Language for Virtual Instruction

Accessibility during Virtual Instruction

Technology Resources

Zoom

Blackboard Quickstart Guide

Canvas Quickstart Guide

Student Resources

Virtual Support and Resources for Students

Zoom Tips for Students

Blackboard Guide for Students

SDSU Emergency Resources

SDSU Office of Emergency Preparedness

SDSU Coronavirus (COVID-19) Page

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Faculty Support

619-594-4357 (4HELP)
servicenow.sdsu.edu
Virtual FIT Center
Monday–Thursday: 8am–6:30pm
Friday: 8am–4:30pm


Student Support

619-594-3189
hub@nullsdsu.edu
Computing Hub Chat
Monday–Thursday: 8am–7pm
Friday: 8am–5pm


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