The information on this page is intended to help keep your course running as smoothly as possible during the worldwide COVID-19 outbreak. We hope you find these ideas and recommendations helpful.
Virtual Faculty Instructional Technology (FIT) Center Support
The Virtual FIT Center provides faculty with live support, via Zoom, for instructional tools such as Canvas. Our instructional technology consultants will meet with you to help you get started, show you how to use the application as a pedagogical tool and explain best practices. If you have any questions or concerns, please do not hesitate to contact us:
Virtual FIT Center*
M-F: 8am – 4:30pm
*Closed SDSU holidays
Contact Our Support
Team via ServiceNow Service Portal
Please direct student
support questions here
Please view AVP of Faculty Advancement, Joanna Brooks’ address to SDSU faculty, during the COVID-19 pandemic (Run time: 3:22):
Flexible Course Design Summer Institute
In order to prepare faculty for the uncertainties that lay ahead in Academic Year 2020-21, the SDSU Flexible Course Design Summer Institute of 2020 provided participants with pedagogical strategies to teach in a hybrid (blending online and face-to-face) or fully online environment.
The materials from the Flexible Course Design Summer Institute are now available as the Flexible Course Design Toolkit: Tutorials & Resource Guides. To preview the content of the course, please see this Course Link. To enroll in the course so that it is available via your Dashboard or listed in your courses, please use this Enroll Link.
You can also provide your students with this one-stop link for virtual support: https://virtual-help.sdsu.edu/.
Remote Computer Labs
Students can remotely connect to a computer in many of the campus computer labs and utilize the installed software applications. For instructions on how to remotely connect to a campus computer lab, visit the Remote Computer Labs help page, to browse the available remote computers on campus, go to the SDSU Remote Labs.
Technology Provider Preparation
The following technology providers have published assurances that their services will be able to meet increased demand and have published resources to help you during this transition to virtual instruction:
- Google Workspace
- McGraw Hill
- WW Norton
SDSU has introduced an informational webpage on Coronavirus (COVID-19), which is regularly updated. Please visit this page for campus updates and additional information.
The CSU Chancellor’s Office has also established a CSU Coronavirus webpage where all communications, information, and resources can be found in one location. This site will be updated on a regular basis.
The SDSU Office of Emergency Preparedness is the home for emergency preparedness resources.