Major: Computer Science
Expected Graduation Date: Spring 2023
Fun or interesting fact about yourself: A hobby of mine is wakeboarding.
How did you hear about ITS? A friend recommended the job to me.
ITS’ motto is “We’re here to help.” Tell us about a notable instance when you gave or received help. A notable time I helped someone out was a couple summers ago when I was working at a youth summer camp. On our first day, a kindergartener who came in knowing no one needed someone to stand in front of the bathroom while he went to the restroom because the stalls had no doors. The reason I was the one that helped him out was because I spoke Spanish and it was the language he was most comfortable in. Long story short, I helped him feel comfortable in an environment that he wasn’t before.
Is there something specific you’d like to learn more about working at ITS? I’d like to develop my skill set. I have helped people troubleshooting tech-related issues but I have never done it to this extent. I hope this position teaches me more about technologies I haven’t used before from a customer service standpoint.