• Skip to primary navigation
  • Skip to main content
  • Skip to footer

Instructional Technology Services - San Diego State University

Instructional Technologies and Resources

  • Home
  • Support
  • Training & Workshops
  • News
  • Services
    • Services
      • Capture
      • Equipment Checkout
      • Graphic Design
      • Instructional Design
      • Video Production
      • Learning Spaces & Faculty Support
    • Facilities
      • Faculty Instructional Technology (FIT) Center
      • Faculty Recording Studio
      • Learning Glass
      • Learning Research Studios
      • Virtual Immersive Teaching and Learning (VITaL)
    • Tools
      • Assessment Tools
      • Audience Response System
      • Blackboard Learning Management System
      • Canvas Learning Management System
      • In-Video Quizzing
      • Web Conferencing with Zoom
      • Writing Tools & Plagiarism Prevention
    • Initiatives
      • Affordable Learning Solutions
      • Course Design Institute (CDI)
      • Learning Stories
      • Universal Design & Accessibility
      • SDSU Coronavirus (COVID-19) Virtual Instruction Resources
      • ZoomCorps
    • About ITS
      • Contact Us
      • Directory
      • ITS Virtual Tour
      • Supported Software
    • Close
    • Close
  • Menu
    • Home

    • Support

    • Training & Workshops

    • News

    • Services
      • Capture
      • Equipment Checkout
      • Graphic Design
      • Instructional Design
      • Learning Spaces & Faculty Support
      • Video Production
    • Facilities
      • Faculty Instructional Technology (FIT) Center
      • Faculty Recording Studio
      • Learning Glass
      • Learning Research Studios
      • Virtual Immersive Teaching and Learning (VITaL)
    • Tools
      • Assessment Tools
      • Audience Response System
      • Blackboard Learning Management System
      • Canvas Learning Management System
      • In-Video Quizzing
      • Web Conferencing with Zoom
      • Writing Tools & Plagiarism Prevention
    • Initiatives
      • Affordable Learning Solutions
      • Course Design Institute
      • Learning Stories
      • Universal Design & Accessibility
      • ZoomCorps
    • About ITS
      • Contact Us
      • Directory
      • ITS Virtual Tour
    • Close

Support

Submit a Support Ticket
Contact with our support team via the ServiceNow Service Portal:

  1. Log into servicenow.sdsu.edu using your SDSUid
  2. Click on Get Help | Report a Problem
  3. Click on your college’s/department’s help desk
  4. Select Instructional Support (ITS) as the Category
  5. Complete other required fields with as much detail as possible
  6. Click Submit

For more detailed instructions on submitting a ServiceNow Support Ticket, please view this ServiceNow knowledge base article.

Join Virtual FIT Center
Click to join a live Zoom
support session*:
M-Th: 8am – 6:30pm
F: 8am – 4:30pm
*Closed on SDSU observed holidays. Please see SDSU Academic Calendar.

The Virtual Faculty Instructional Technology (FIT) Center is available via Zoom at sdsu.zoom.us/my/sdsuits

Get Student Support
Please direct student
support questions here:
619-594-3189
hub@nullsdsu.edu
Computing Hub Chat
Monday–Thursday: 8am–7pm
Friday: 8am–5pm

 


In-Person Course Support

On-Campus Classroom Support
619-594-4357 (4HELP)
M-Th: 7:30am – 7:30pm
F: 7:30am – 4pm

Instructional Technology Services
Adams Humanities, 1st Floor
San Diego State University
5500 Campanile Dr.
San Diego, CA 92182-8114

Click to open a larger map

Footer

San Diego State University Logo

Faculty Support

619-594-4357 (4HELP)
servicenow.sdsu.edu
Virtual FIT Center
Monday–Thursday: 8am–6:30pm
Friday: 8am–4:30pm


Student Support

619-594-3189
hub@nullsdsu.edu
Computing Hub Chat
Monday–Thursday: 8am–7pm
Friday: 8am–5pm


Contact Us | Find Us On Campus | Download Adobe Reader | Accessibility Statement

© 2021 Instructional Technology Services - San Diego State University