Instructional Technology Services - San Diego State University

Instructional Technologies and Resources

Support

ITS Holiday Support Hours

ITS will be closed November 25th and 26th in observance of Thanksgiving.

Submit a Support Ticket
Contact us via the ServiceNow Service Portal

  1. Log into servicenow.sdsu.edu using your SDSUid
  2. Click on Get Help | Report a Problem
  3. Click on your college’s/department’s help desk
  4. Select Instructional Support (ITS) as the Category
  5. Complete other required fields with as much detail as possible

For more detailed instructions, please view this knowledge base article.

Join Virtual FIT Center
Click to join a live Zoom support session

Call: 619-594-6348
Visit: AH 1109
Zoom: sdsu.zoom.us/my/sdsuits

Summer:
M – F: 8am – 4:30pm

Fall and Spring:
M – Th: 8am – 5:30pm
F: 8am – 4:30pm

Closed on SDSU observed holidays. Please see SDSU Academic Calendar.

Call Classroom Support
Click to call On-Campus Classroom Support

Call: 619-594-5691
Visit: AH 1129

Summer:
M – F: 8am – 4:30pm

Fall & Spring:
M-Th: 7:30am – 9:40pm
F: 7:30am – 4pm

Closed on SDSU observed holidays. Please see SDSU Academic Calendar.

Get Student Support
Please direct student support questions here:
619-594-3189
hub@nullsdsu.edu
Computing Hub Chat
Computing Hub Hours
Canvas 24/7 support
For additional Canvas support for faculty, staff, and students, including evening/weekend availability:
619-483-0632
Canvas 24/7 Live Chat