You may submit an incident via ServiceNow for any ITS related training needs.
1. Log into https://servicenow.sdsu.edu/ using your SDSUid.
2. Click on SDSU Help Desks in the Self Service homepage.
3. Select Create Incident (Instructional Technology Services Help Desk) or your department’s incident form.
4. Select Instructional Support (ITS) as the Category, and complete the remaining fields with as much detail as possible.
5. Click Submit.
For more detailed instructions on submitting a ServiceNow incident, please view our ServiceNow Instructional Guide.
Virtual Faculty Instructional Technology (FIT) Center
The Virtual FIT Center will be available M-TH from 8 a.m. – 6:30 p.m. and Friday from 8 a.m. – 4:30 p.m. The Virtual FIT Center is available via Zoom at sdsu.zoom.us/my/sdsuits or from the app by entering SDSUITS into “meeting id or personal link name”.
Workshops & ITS 101 Sessions
Please see the calendars below to see workshops and events that ITS is hosting. Click the events to see more details, including the location and a registration link if the workshop is being hosted by a Partner organization.
Workshops focused on virtual teaching can be found at http://its.sdsu.edu/covid-19/vip/.