Support

  1. Log into servicenow.sdsu.edu using your SDSUid
  2. Click on Get Help | Report a Problem
  3. Click on your college’s/department’s help desk
  4. Select Instructional Support (ITS) as the Category
  5. Complete other required fields with as much detail as possible

For more detailed instructions, please view this knowledge base article.

Click to join a live Zoom support session with our Faculty Instructional Technology (FIT) Center

Call: 619-594-6348
Visit: AH 1109
Zoom: sdsu.zoom.us/my/sdsuits

M-Th: 8:00am – 5:00pm
F: 8:00am – 4:30pm

Closed on SDSU observed holidays. Please see SDSU Academic Calendar.

On-Campus Classroom Support

Call: 619-594-5691
Visit: AH 1129

Summer:
M – F: 8am – 4:30pm

Fall & Spring:
M-Th: 7:30am – 9:40pm
F: 7:30am – 4pm

Closed on SDSU observed holidays. Please see SDSU Academic Calendar.

Please direct student support questions here:
  619-594-3189
  [email protected]
  Computing Hub Chat
  Computing Hub Hours

For additional Canvas support for faculty, staff, and students, including evening/weekend availability:
  619-483-0632
  Canvas 24/7 Live Chat

Search SDSU’s extensive self-help knowledge base resources for information on Canvas, Zoom, DUO, and more.