Fall 2022 Training

We are happy to share the following resources to assist you with a successful return to campus this Fall 2023. The Instructional Technology Services (ITS) support team is here to help as you prepare for the start of your classes.

Faculty Training

ITS offers a variety of live and asynchronous training resources on a range of instructional software and classroom technology, including:

• Canvas - Learning management system training and support resources.
• Connected Classrooms - Record and/or stream course content from Zoom or Mediasite-equipped classrooms. Some important topics that are covered include:
  • SDSUid and Duo Authentication: Required to Access Classroom Computers
  • Key Issue Process for Classroom Podium Key (where needed, please refer to the San Diego or Imperial Valley classroom lists for rooms requiring keys)
• Flexible Course Design Institute - Pedagogical strategies and resources for teaching in hybrid and virtual environments.

• Gradescope - Hand-written and bubble sheet exam scoring (ParScore/Scantron replacement).  
• iClicker - Audience response system for student engagement.
• PlayPosit - Interactive video and in-video quizzing. 

Faculty Support

Our support team is standing by to assist via our Virtual Faculty Instructional Technology (FIT) Center, ServiceNow, and in-person help desks in Adams Humanities (AH). 

• FIT Center - The FIT Center in AH 1109 and via Zoom is available for any Canvas or other instructional technology support needs Monday through Friday from 8:00 a.m. – 4:30 p.m.
• Learning Environments - Our classroom support team is available in AH 1129 Monday through Thursday from 7:30 a.m. – 9:40 p.m, and Friday from 7:30 a.m. – 4:30 p.m.
• Canvas Weekend and Evening Support - Canvas support is available via phone and chat through our 24/7 Canvas Support, as well as asynchronously via ServiceNow. Additionally, you can reference Instructure’s Back to Campus Resources for both new and experienced Canvas LMS users.

All of this information is available on the ITS Support webpage, including support phone numbers and hours of operation. 

Academic AI

ITS is partnering with the Center for Teaching and Learning (CTL) to provide guidance and resources related to emerging artificial intelligence (AI) technologies, such as ChatGPT. We are pleased to announce "Advances in Augmented Instruction," a micro-credential program that prepares faculty for responsible uses of generative AI, including classroom and research applications. Faculty interested in participating during the 2023–24 academic year are encouraged to complete the Advances in Augmented Instruction interest form. In the meantime, we encourage you to join the CTL Faculty Community on Canvas for helpful considerations and resources related to AI.

We look forward to working with you this semester!